Returns & Exchanges
At Tailored Canvases, we want you to love your custom wall art. If your order arrives damaged or doesn't meet your expectations, our 30-day return policy ensures a smooth resolution.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and a brief explanation of the issue.
Submit Quality Photos
For damaged or misprinted items, please provide clear photos of the product and the packaging to expedite your replacement or refund.
Receive Return Authorization
Once approved, we will provide you with a Return Merchandise Authorization (RMA) number and the appropriate shipping instructions for your canvas.
Processing and Refund
After we receive and inspect your returned item, we will process your refund to the original payment method or ship your replacement within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing